Alfa Youth firm offers a refund policy for all customers who are unsatisfied with their purchase. The following outlines the conditions under which customers may be eligible to receive a full refund of their purchase.
1. All products sold by the Firm are non-refundable unless the product was delivered in damaged condition or the product received is not as described on the website. Customers should contact the Firm’s customer service department within three days of receiving the product to initiate a refund.
2. Customers must return the product in its original packaging within 7 days after the refund request is approved. All shipping and handling fees associated with returning the product will be the responsibility of the customer.
3. A refund for the purchase price, minus any applicable shipping and handling fees, will be issued once the product is received and inspected.
4. Refunds will be issued in the same form of payment that was used to purchase the product.
5. The Company reserves the right to apply a restocking fee for any returned item.
6. All items purchased as part of an exclusive promotion or bundle offer are non-refund
If you have any questions or concerns about our refund policy, please contact us. We are always here to help!